Online payment is very convenient but at the same time it can be very, VERY scary! Especially in Malaysia...
Few weeks ago, I bought two flight tickets online coz it's much cheaper than going through travel agent. I happily paid using my debit card, being very proud of myself for getting such cheap tickets. However, when I checked my balance in the evening, I realised that I've been charged double the price. Instead of RM300, I was charged RM600!! I got a shock and was so worried! I didn't know what to do. RM300 is a lot for a poor working lady with tons of commitments like me. I couldn't sleep that night! I was tossing and turning on my bed thinking of what to do, who to call, whether I should go to the bank or not, what to say to them etc. Luckily, in the morning, when I double-checked my balance, I realised that the overcharged amount has been added back into my account. I was SOOOO relieved!!
Just when I were to dismiss it as a one-off thing, it happened again! Yesterday, when I bought Universal Studios tickets online, they overcharged me again! ARGH!!! As of now, it has not been resolved yet. I'll check again tomorrow morning, hopefully it will be corrected. Otherwise, it'll be really troublesome and I won't like it! Why do they always have to deduct more than they are supposed to? Don't they know that they are actually putting people off?
After these, I'll think twice before paying anything online. Actually, I'll try to avoid paying online unless it is absolutely necessary. I never had any problem making online payments in Christchurch. In fact, I don't use cash at all when I was there, it was either EFTPOS or online payment. Everything was so easy and safe there. Why can't it be the same here?! I really don't understand. Maybe it is just me...
Few weeks ago, I bought two flight tickets online coz it's much cheaper than going through travel agent. I happily paid using my debit card, being very proud of myself for getting such cheap tickets. However, when I checked my balance in the evening, I realised that I've been charged double the price. Instead of RM300, I was charged RM600!! I got a shock and was so worried! I didn't know what to do. RM300 is a lot for a poor working lady with tons of commitments like me. I couldn't sleep that night! I was tossing and turning on my bed thinking of what to do, who to call, whether I should go to the bank or not, what to say to them etc. Luckily, in the morning, when I double-checked my balance, I realised that the overcharged amount has been added back into my account. I was SOOOO relieved!!
Just when I were to dismiss it as a one-off thing, it happened again! Yesterday, when I bought Universal Studios tickets online, they overcharged me again! ARGH!!! As of now, it has not been resolved yet. I'll check again tomorrow morning, hopefully it will be corrected. Otherwise, it'll be really troublesome and I won't like it! Why do they always have to deduct more than they are supposed to? Don't they know that they are actually putting people off?
After these, I'll think twice before paying anything online. Actually, I'll try to avoid paying online unless it is absolutely necessary. I never had any problem making online payments in Christchurch. In fact, I don't use cash at all when I was there, it was either EFTPOS or online payment. Everything was so easy and safe there. Why can't it be the same here?! I really don't understand. Maybe it is just me...
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